Pooling is only available on identical Calling Plans. All calls exceeding these minutes are billed per minute. For example, if you have 100 users located in the same country/region with a 120 minutes Domestic Calling Plan assigned, they share a pool of 12,000 minutes. If some of my users don't make a significant number of outgoing calls, is the Pay-As-You-Go Calling Plan the most economical option for them?Īll users in the same country/region with the same Calling Plan share a pool of minutes.Do my users need international calling?.Are Calling Plans available in my area? Which user locations will have Calling Plan service?.To decide which option is right for your organization, ask yourself the following: Microsoft Calling Plan options include the following: For more information about planning your voice solution, and for information on all PSTN connectivity options, see the following articles:Īfter reading this article, see Set up Calling Plans.

If Calling Plans are not available in your area, Microsoft provides other PSTN connectivity options. To find out if Microsoft Calling Plans are available in your area, see Country and region availability. With this option, Microsoft acts as your PSTN carrier. This solution is the simplest option that connects Phone System to the PSTN for external calling. This article describes Phone System with Microsoft Calling Plan-Microsoft's all-in-the-cloud voice solution for Teams users. However, to enable users to make calls outside your organization, you need to connect Phone System to the Public Switched Telephone Network (PSTN) by selecting a calling plan.

Microsoft provides complete Private Branch Exchange (PBX) capabilities for your organization through Teams Phone System.

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